How can we help you?

We are Genius Rx

GeniusRx is a full-service digital pharmacy designed to give you access to prescription medications, over-the-counter products, and wellness supplements all through an easy-to-use, online format. GeniusRx is a U.S. based online home delivery pharmacy, that aims to get you the lowest prices for you, your family, and even select pet meds. Through our easy-to-use online portal, you can find, learn, buy and manage your medications you need. Not only that, you may find alternative treatment options to help you get an even lower price on your prescription medications.

FAQ

What is GeniusRx? keyboard_arrow_down

We are a U.S.-based, fully licensed and accredited online pharmacy that is dedicated to providing our members with the transparency needed to make educated decisions about managing their medication costs.

Is GeniusRx free to use? keyboard_arrow_down

There is zero cost or commitment to use GeniusRx. We encourage you to shop our site for information and pricing on thousands of prescription medications.

Why do I have to setup a free account? keyboard_arrow_down

We safely store all the prescription details you and your doctor provide to make it easier for your next order. Creating an account makes it easier for us to better understand and tailor our services to your needs.

How does GeniusRx get my prescriptions? keyboard_arrow_down

We receive all of your prescription information directly from your prescriber, via secure fax or electronically through their prescribing software program.

How long will it take for me to receive my order? keyboard_arrow_down

All our orders ship via the U.S. Postal Service (USPS). Members can choose between free Standard Shipping, which typically arrives within 1-5 business days, or $4.99 Priority Mail, which typically arrives within 1-3 business days.

Do I need to have health insurance? keyboard_arrow_down

No. While we currently do not accept health insurance, like our members, you will discover that our medication prices are often lower than insurance co-pays. In short, you can save money by NOT using health insurance.

How do your drugs compare to those from my local retail pharmacy? keyboard_arrow_down

GeniusRx carries the same exact medications. The only difference is lower prices.

How are your prices so low? keyboard_arrow_down

Unlike retail pharmacies, GeniusRx has a very low overhead, as we operate out of a single, state-of-the-art facility that ships nationwide*. In addition, we are obsessed with analytics. We are constantly reviewing our costs and processes to improve our efficiencies.

What value does GeniusRx bring to me? keyboard_arrow_down

We offer additional benefits to our members :

  • Savings of up to 80% on medications without requiring health insurance
  • $5 off your first order
  • Free home delivery to 49 states (excluding Alabama).
  • No joining fee ever and access to dozens of commonly prescribed medications for $7.20 or less
  • Bonus Value: Never wait in line at the pharmacy again!
Do I need a prescription? keyboard_arrow_down

Yes. A valid prescription is required to order your medication.

Is GeniusRx Pharmacy secure? keyboard_arrow_down

Yes. We take your privacy and security very serious.

Here is how we protect you:

We do not share your personal health and credit card records with any other pharmacy.

We will only share your personal information if you consent for us to do so.

We use third party payment processors for all transactions and recurring billing, keeping your data even more secure.

Our website has top of the line encryption and security, to help best secure your private data.

Do you accept health insurance? keyboard_arrow_down

Not at this time.

What am I responsible for paying? keyboard_arrow_down

You are only responsible for the cost of the medication. Standard Shipping is now free per Order per Customer. Expedited shipping is at the current time $4.99 for your entire order.

Will my drug costs count towards my deductible? keyboard_arrow_down

Depending on your insurance they may allow you to submit your receipts towards your deductible. A receipt will be included in your shipment which you can use for proof of purchase.

Do you accept my FSA or HSA? keyboard_arrow_down

Although our website is presently unable to process FSA and HSA cards, we can process FSA/HSA over the phone. Call our pharmacy at 1-800-964-9654 to use this method of payment.

Do you accept Medicaid or Medicare? keyboard_arrow_down

At this time, no we do not.

What forms of payment do you accept? keyboard_arrow_down

We accept all major credit cards and debit cards.  Our website is currently unable to process FSA and HSA cards; you will need to call the pharmacy at 1-800-964-9654 to use your FSA/HSA card.

Do I need to call the pharmacy after I placed my order online? keyboard_arrow_down

No.  After placing your online order, if the pharmacy needs any additional information, they will contact you via email.  Please make sure to add rxhelp@geniusrx.com to your safe senders list.

How do I order my prescription? keyboard_arrow_down

You can order prescriptions by creating a shopping cart online through GeniusRx.com or, by calling the pharmacy at 1-800-964-9654 x0115.

Whether placing the order online or by phone, you will need to provide a payment method. A pre-authorization or "hold" will be placed on the credit card for the amount of your order. Your credit card will not be charged until we secure your prescription and ship your order.

After you order, you contact your prescriber to have your prescriptions sent to GeniusRx via their electronic prescribing system. They can find us by searching mail-order pharmacies or via our NCPDP # 5733325. Or they can send a fax to 833-308-0115.

This is only if you selected the “Doctor to Send”. If you chose for the pharmacy to get your prescription, you do not need to do anything else.

How do you get my prescriptions? keyboard_arrow_down

GeniusRx only accepts prescriptions sent directly from a licensed prescriber, via secure fax, or sent electronically through electronic prescribing software. When you request for us to do so, we can reach out directly to your provider for your prescription or to your pharmacy for your prescription to be transferred, however, this may add more time to fulfilling your order.

Do you deliver to all 50 states? keyboard_arrow_down

Currently, our pharmacy delivers to 49 states. We do not ship to Alabama as we are in the process of obtaining an Alabama license.. Alabama customers can still place orders with GeniusRx, however, their orders are managed and fulfilled by our licensed partner pharmacy (WellDyne).

For all Alabama orders, expect an additional 3-4 days for delivery. Standard delivery times apply to the 49 states we serve directly.

Contact us

We're here for you!

perm_phone_msg(800) 964-9654

emailrxhelp@geniusrx.com